The typical setup
- Juggling separate vendors for email, ads, and CRO
- Channels optimized in isolation: metrics look fine, retention doesn’t
- Creative and proof stuck in silos (and expiring in a drive folder)
A retention system that gets stronger every month
Here's what happens when you work with me, from day one through month six and beyond.
I audit your store, your flows, and your data
I review Klaviyo, key conversion points, and how revenue actually moves through your stack, then map what to rebuild across email and SMS so nothing works against itself.
Deliverables
- -Flow architecture
- -Segmentation strategy
- -CRO audit
- -Dashboard setup
First UGC typically within 2 weeks
Your customers start creating content for you
I set up Usermade© so you collect UGC directly from customers, with real proof you can use where paid and owned channels need it most.
I run your campaigns and test relentlessly
Weekly A/B tests on subject lines, creative, and send windows, plus structured learning so wins compound instead of resetting every month.
- Weekly campaignsActive
- Monthly A/B testsActive
- Quarterly reviewsActive
Continuous retention
More customers → more content → better performance
The retention flywheel compounds: more buyers mean more proof, sharper messaging, and higher repeat revenue, without adding headcount for every channel.
Why brands switch to working with me
Working with me
- One strategist owning the full retention stack
- Email, site, and acquisition creative aligned to the same story
- Real customer content feeding campaigns, not stock shots